PURCHASE & CURRENCY
All prices in the online store include the valid VAT of 25%. We accept the following secure payment methods: Klarna, MasterCard, Visa Card, Paypal, Swish. If something is wrong with the order confirmation, please contact us by e-mail at [email protected]
Before adding an item to the cart, make sure you have selected preferred currency in top left corner.
Before adding an item to the cart, make sure you have selected preferred currency in top left corner.
PROMOTION CODE
If you have an promotion code, enter the code during checkout filed marked discount.
FREE DELIVERY
We are pleased to offer free worldwide shipping on all orders. Make sure to select your country during checkout.
Once your order has been sent, you will receive an email containing the tracking number. Your product will arrive within 3-5 working days within the EU.
Deliveries takes longer time during holidays like Christmas and New Year. Worldwide delivery may also take a longer time.
Once your order has been sent, you will receive an email containing the tracking number. Your product will arrive within 3-5 working days within the EU.
Deliveries takes longer time during holidays like Christmas and New Year. Worldwide delivery may also take a longer time.
RETURN & EXCHANGE
When purchasing products from our site, you have a 14-days right to ask for a return, from the day the product was delivered to you.
We offer extended returns in gifting season, i.e. from December 1 2023 to January 8, 2024
We offer extended returns in gifting season, i.e. from December 1 2023 to January 8, 2024
All returns must be in perfect condition and come with their original packaging. Send an email to [email protected], and we will help you with the return.
Place a new order, if you want another color or model. Our dedicated Customer Care team will facilitate a smooth exchange process if you have any questions.
UNCOLLECTED ITEMS
If you do not pick up your goods, we will charge you the logistics company's amount for returning them. Items that are not collected do not count as a cancellation of your purchase.
12-month WARRANTY
Our products, materials are manufactured according to high-quality standards. We offer a 12-month warranty for any problem caused by manufacturing defects in material and craft. Read more about the warranty.
SENDING GIFT
In the check out you have the option to add other addresses and contact detail for the delivery of the item. The order confirmation will be sent to the person who made the purchase. The person receiving the item will be notified when the delivery is ready for pickup.
GIFT MESSAGE
Our customer service can add a message together with the item. Provide the message during checkout.
CONTACT US
Helping customers and providing the best customer experience is a top priority for ANTON ALICE. We are here for you at [email protected]